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Working With Real Estate Agents

Looking for an experienced real estate team to help purchase your dream home or sell your existing home? Look no further. Get connected with your local real estate experts now.

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WHAT OUR CLIENTS SAY

Phi-Van was very knowledgeable and patient when working with me.I was selling a home in New Jersey and trying to find a spot in Western North Carolina. Phi literally covered miles for me, even climbed a few mountains to help me get the place i now call home. Her patience and expertise, and connections in this area make her the best choice for anyone trying to purchase a home in this area 5 STARS!!!

— Dan Atkinson | Buyer

WHAT OUR CLIENTS SAY

We just completed our third real estate transaction with Phi-Van Cherry of “The Light” Realty. Folks, you are not gonna find anybody better. She really listens to what you need, does a tremendous job with research, and is very savvy with the ins-and-outs of the market. When we needed lawyers, inspectors, tradespeople, etc., Phi-Van had them all lined up. She is based in Greenville, SC but covers a wide a...

— Pete | Buy - Sell - Buy : Three times a Charm

WHAT OUR CLIENTS SAY

Phi-Van was patient, kind, and very knowledgeable about the area I was looking to purchase in. She literally climbed mountains for me. She was very patient with my questions and concerns throughout the process and responded to me every time i reached out for clarity in the process. She is well-connected and has solutions for any concerns you may have. I recommend her highly! 5⭐️⭐️⭐️⭐️⭐️ experience.Thank...

— Dan A | Relocation - Past Client Referral

WHAT OUR CLIENTS SAY

5 STARS

— Arlen | 5 STAR REVIEW

WHAT OUR CLIENTS SAY

Phi is awesome, knows exactly how to present your property and what buyers look for. But also can find the perfect home for you.

— RON GOWING | HOME SELLER

WHAT OUR CLIENTS SAY

As a mortgage professional, I have had the pleasure of working with PhiVan on multiple transactions. She is always super attentive to her clients and truly cares about negotiating the best terms possible while still setting the right expectations for all parties involved. A+++

— Vincent Carrieri | MORTGAGE LENDER

WHAT OUR CLIENTS SAY

5 STARS

— MARK BROWN | 5 STAR REIVEW

WHAT OUR CLIENTS SAY

Phi was amazing!! We contacted her less than 24 hours before viewing a home, she rearranged her schedule and was right by our side the next day. Whenever we had questions she had very quick and accurate responses. She truly was an advocate for us throughout the entire process.

— shondria Hardin | FIRST TIME HOME BUYER

WHAT OUR CLIENTS SAY

We had the absolute pleasure of working with Phi-Van as our real estate agent in the western Carolinas areas. She was exceptional in every way! Not only did she diligently search for properties that perfectly matched our criteria, but she also went above and beyond by planning out a detailed itinerary. We are current residents of South Florida and could only make weekend trips up to view properties, but ...

— Jason Vickery | VACATION/INVESTMENT HOME

WHAT OUR CLIENTS SAY

Phivan is a professional and we completely trusted her with the selling of our home! Her success and experience is unmatched! She was easy to work with, always available, efficient, and goes the extra mile for you because she cares! I highly recommend her for selling your home and helping you buy a home!!

— BETH FIELD | REPEAT CLIENT

WHAT OUR CLIENTS SAY

Phi is an amazing, patient, dedicated realtor! She was flexible and worked with my family when we were interested in viewing homes and had lots of questions about the process. We are so happy with the home she helped us find!

— Katie Piquette | RELOCATION

WHAT OUR CLIENTS SAY

Highly recommend! She’s is by far the best and has the most knowledge. We won’t use another realtor!

— Julia Barton (Jules) | SELL AND BUY

WHAT OUR CLIENTS SAY

Phi Van and the light reality went above and beyond to find us our first home. She worked tirelessly to find us options and take us to showings. I highly recommend the light reality for you realtor needs.

— TYLER OWEN | FIRST TIME HOME BUYER

WHAT OUR CLIENTS SAY

Phi-Van was great to work with. She visited and videoed houses for us because we lived in FL before moving up here. She is super responsive and helpful.

— KATHY S | 5 STAR REVIEW

WHAT OUR CLIENTS SAY

Phi Van is knowledgeable, helpful, fun, and cares about the community!

— CARRIE | 5 STAR REVIEW

WHAT OUR CLIENTS SAY

I cannot recommend The Light Realty company highly enough, especially Phi-Van! As a first-time homebuyer, I was nervous about the entire process, but Phi-Van made everything smooth and stress-free from start to finish. She was there for me every step of the way, answering all my questions, providing expert guidance, and ensuring I felt confident in my decisions. Her patience, professionalism, and dedicat...

— STEPHANIE TRAN | FIRST TIME HOME BUYER

WHAT OUR CLIENTS SAY

With Phi Cherry, one descriptive says everything - Integrity. Within her family, friendships, and business dealings, Phi’s compassion, honesty, ethics, and high moral character guide her every step. I have known Phi for close to 20 years, and there has never been a time when I have felt differently.

— Norah Schumacher | 5 STAR REVIEW

WHAT OUR CLIENTS SAY

We have worked with Phi-Van Cherry twice over the past 4 1/2 years, and we have had nothing but an exceptional and professional buying and selling experience with her. She sold our home in only 2 days!! Seamless experience. If you are looking for a realtor in Western North Carolina look no further than Phi-Van! 5 stars!!

— Kalee Wulfers Launa Tierney | REPEAT CLIENT

WHAT OUR CLIENTS SAY

Well, we have done it again. We have used Phi-Van Cherry for a 3rd home transaction. In this case, we were selling our “temporary” home that we had purchased while we were looking for our “forever” home. She made some suggestions to improve its marketability. Some we followed, others we chose not to but she respected our decisions. She did some market analysis to help us price the property appropriately...

— SUE HADDEN | REPEAT CLIENT X 3

WHAT OUR CLIENTS SAY

Phivan Cherry was awesome in helping us find our home in Simpsonville, SC. She worked tirelessly, focused on the details, and communicated with us every step of the way. Her expertise and experience far exceeded our expectations. Thank you Phi!

— JILL WIGGINS | JOB RELOCATION TO GREENVILLE, SC

WHAT OUR CLIENTS SAY

Phi-Van Cherry with The Light Realty was an absolute Godsend to me and my husband. My husband got a job transfer and we had a small window of time to find the home we were looking for in the Asheville area before he started his new job assignment. She worked tirelessly to help us find the perfect home for us and make it as painless as possible. I wouldn’t dream of using another realtor in her region.

— ANGIE MASON | REPEAT CLIENT

WHAT OUR CLIENTS SAY

Phi-Van, so glad I was introduced to you and you helped me with purchasing a property in Greenville. The loan process is mind-boggling today, but I never doubted that you had my back throughout the entire process. You were on top of everything from start to finish! Looking forward to continuing our friendship when I finally get moved to Greenville.

— Suzanne Spidell | LAS VEGAS, NV TO GREENVILLE, SC

WHAT OUR CLIENTS SAY

Erik and I had Phi-Van Cherry represent us when we purchased our home over 4 years ago, and we had her once again represent us when we decided to sell. With only 2 days on the market, we are officially going under contract. We cannot recommend Phi-Van and The Light Realty enough. Her efficiency, communication, and marketing are top-notch! ⭐️⭐️⭐️⭐️⭐️ all the way! THANK YOU Phi-Van!

— Kalee Wulfers | Who You Choose Matters

WHAT OUR CLIENTS SAY

First-class service; HIGHLY recommend! 🌟

— OLio

WHAT OUR CLIENTS SAY

Phi-Van is provides first class service - beyond and above all others; we HIGHLY recommend forevermore 🌟

— Private Investor

WHAT OUR CLIENTS SAY

Phi Van helped us find a wonderful home. She is patient, and always had time to answer any questions we had. We are so grateful to know such a great agent, and person.

— Sandy Brinson

WHAT OUR CLIENTS SAY

We were impressed from start to finish with Phi-Van and are grateful for her help in purchasing a home in the Asheville area. She was always cordial and very responsive to our needs and requests. She is very knowledgeable and professional and helped us get an offer in quickly which was important in this environment. She went above and beyond and took a personal interest in helping us find the right home....

— Jack Piquette

WHAT OUR CLIENTS SAY

Phi-Van was an excellent realtor. She took the time to show us several properties and was very patient with us when we were indecisive. She then did the research to find us a very good deal on a builders interest rate to allow us to buy a luxury home we would not of otherwise been able to afford. She even got the price of the home down for us on a technicality. Would highly recommend to anyone buying or ...

— Tyler Owen

WHAT OUR CLIENTS SAY

I am very pleased with the service and professionalism that Phi-Van provided for us in our home buy. She constantly looked out for our best interest during our search, from find prospective homes to providing assessments to which homes would suit our needs. She helped with all aspects of the final purchase and we are very pleased with our new home.

— David V

WHAT OUR CLIENTS SAY

Phi-Van is amazing! She found us a home that had everything we were looking for. She held our hands through every step of the buying process, was always available and enthusiastic to answer my one million questions, very timely in response and always made sure to look out for our best interests! I highly recommend her to anyone looking to buy a home.

— Kayla B

WHAT OUR CLIENTS SAY

We are very lucky to have met Phi-Van early on in August 2018 when we were just starting to look into moving in the area! Not only was she super patient with us being first home buyers, but she went above and beyond to make sure that we would find the best starter home. Her expertise in buying (and selling) helped us make our decisions when it came to putting in our offers. We recommend working with Phi-...

— Joe R.

WHAT OUR CLIENTS SAY

Normally purchasing property can be so stressful but Phi-Van made this process seem so smooth and exciting for my fiance and I. We were property shopping out of town and were there for only 1 day and our previous realtor was a no show and Phi-Van was contacted by a friend and immediately came to our rescue...on a weekend! She was there every step of way giving us no time to feel any pressure or stress. W...

— Erin

WHAT OUR CLIENTS SAY

We moved up here for a job and did not have any idea of where we wanted to live and no market expertise. Phi was always available (day and late nights) to assist us with finding the right home. She was always prompt, professional, courteous and remains a friend long after closing on our home.

— jmb236

WHAT OUR CLIENTS SAY

Phi-Van was absolutely wonderful to work with! She went above and beyond in everything throughout our time working with her. As a first-time home buyers, she helped my husband and me find the perfect place that fit exactly what we were looking for. We literally searched for 5 months and visited over 100 houses--I have never seen real estate agents devote that much time and effort to put a client in a hou...

— Caroline Elliott

WHAT OUR CLIENTS SAY

Phi-Van is great! Our realtor in Florida recommended her and she was perfect. We flew in for a weekend and saw every house we could. Phi-Van made sure we saw those plus others. She pointed out all the good, questionable and worthy parts of the home and area. She went out of her way to "show" us a house after we were back home. We put in a bid and from then on, she made sure we were covered in every way p...

— Sandy

WHAT OUR CLIENTS SAY

Phi-Van spent months helping us find the perfect house. Even when covid started she was there for us and made house hunting safe and as easy as possible. She was always at reach immediately and went above and beyond! I can't recommend her enough if you want to find your dream home!

— Heather Weinstein

WHAT OUR CLIENTS SAY

5 stars for Phi Van Cherry as our real estate agent. I reached out to her in August 2020 from out of state and by October 2020 we were closing on our beautiful new home in Hendersonville, North Carolina. Phi Van was efficient and professional in sending us homes to look at online before we came to town and then once in town she showed us homes for 3 straight days. Phi Van also made an inspection on our n...

— Kalee

WHAT OUR CLIENTS SAY

An amazing realtor, kept me in the loop each step of the way, assisted me in dealing with an incredibly icy buyers realtor as well as an amazingly inept buyers attorney. I'd recommend Phi-van to anyone who needs a great realtor with unbelievable marketing skills!

— Janet

WHAT OUR CLIENTS SAY

Phi-Van was extraordinarily accommodating in every phase of our home search, purchase and move. She went far beyond the call of duty, making certain our needs and wishes were met. We so enjoy our new home and exploring the Asheville area. Phi-Van gave us many recommendations for shopping, sightseeing, and home improvement ideas. She is an absolute top-notch professional and I heartily recommend her to an...

— Shipwreck John

WHAT OUR CLIENTS SAY

Phi-Van went way above and beyond for us buying our house. We were buying while living in another state and Phi-Van did video showings for us and gave us plenty of information so we could make an informed decision. We very much appreciated her diligence in helping us get a home in this very competitive market!

— Kathy S

WHAT OUR CLIENTS SAY

I'd give more than 5 stars if I could! Phi-Van was an exceptional agent to work with. She was focused on my interests in the contract process and very responsive. She went above and beyond to get me into my home. Would absolutely recommend her to anyone wanting to buy or sell.

— Amber C

WHAT OUR CLIENTS SAY

Phi-Van was amazing from our first point of contact until the end. My husband and I were more than pleased with all of her hard work and dedication in not only finding us the perfect home for our needs, but also in ensuring that we got more bang for our buck. If you want a realtor who will literally give her all, look no further. She is AMAZING!

— Angie Mason

WHAT OUR CLIENTS SAY

Phi-Van is an incredibly hard worker and helped make it possible to get our house on the market right away. Her advice helped us get under contract with the best offer and we were able to sell our home in less than a month! We used Phi-van to buy this home as a first time buyer two years ago and we are so happy to have her help us as first time seller.

— Emi S

WHAT OUR CLIENTS SAY

Phi-Van was a referral from another realtor. We are out of state buyers and had no contacts in the area. The whole process is as about as smooth as you could hope for. We had an initial video meeting to talk about what we wanted and shortly thereafter had a full inbox of potential sites. We worked through those, refined things and settled on a list of roughly 15 sites. Phi-Van gave us a full Friday /Satu...

— Tom

WHAT OUR CLIENTS SAY

I have known Phi-Van since 2020 as she was the realtor for the land my fiancé and I purchased. And now, she was the realtor that helped us sell the home we built on that land. Buying, building, selling is one of the most stressful events I think someone can go through and Phi-Van has a way of making the process seamless and less stressful. Not only does she have extensive real estate knowledge she also k...

— Erin

WHAT OUR CLIENTS SAY

We bought AND sold our first home with Phi-Van and it was a pleasure to work with her. She has an amazing work ethic. She commits her time and effort into each client. Her services truly surpasses expectation. She is on top of every issue and task that arises. Her communication/follow up is 10 out of 10. I wish I could’ve taken her with me to help buy our new home where we relocated. Highly recommend!

— Ann

WHAT OUR CLIENTS SAY

My husband and I had nothing short of an incredible experience working with Phi! We were first-time home buyers and Phi really helped to navigate us through the process. She is extremely responsive, patient, and has a great sense of humor. Don’t look any further than Phi-Van Cherry for your real estate needs!

— Jenna

WHAT OUR CLIENTS SAY

Couldn’t have asked for a more professional, more personable realtor than Phi-Van. She was helpful from beginning to end, listened to our desires and preferences, and help us secure a home that fit us well. I can’t recommend her highly enough!

— Jack

WHAT OUR CLIENTS SAY

Phi was amazing to work with! She always responds the right way and is communicative about what’s on the market. She looks out for the best interest of your families’ situation and needs and is very patient and caring. She is very knowledgeable about the market. She always made herself available to my schedule being a mom herself.

— So appreciative

WHAT OUR CLIENTS SAY

Phi-Van was wonderful to work with. She works tirelessly to find you the perfect home and is extremely knowledgeable about the housing market. She has an eye for detail and will go out of her way to ensure you have a wonderful experience during your home-buying process.

— JW

WHAT YOU NEED TO KNOW BEFORE WORKING WITH A REAL ESTATE AGENT

When buying or selling real estate, you may find it helpful to have a real estate agent assist you. Real estate agents can provide you with many useful services and work with you in different ways.

In some real estate transactions, the agents work for the seller. In others, the seller and buyer may each have agents. And sometimes, the same agents work for both the buyer and the seller. To make the best decisions, you need to know whether an agent is working for you as your agent or simply working with you while acting as an agent of the other party.

This page addresses the various types of working relationships that may be available to you. It should help you decide which relationship you want to have with your real estate agent. It will also give you useful information about the various services real estate agents can provide buyers and sellers, and it will help explain how real estate agents are paid.

 

Learn more here:  https://www.ncrec.gov/Brochures/WWREABrochure.pdf

Working With Real Estate Agents

Sellers Agent

Sellers Agent

If you are considering the sale of your real estate, we highly recommend listing your property with our real estate firm. Upon deciding to do so, you will enter into a comprehensive listing agreement that authorizes our firm and its proficient agents to serve as your dedicated seller's representatives in all interactions with potential buyers.

Additionally, we may be approached to permit agents from other firms to assist in identifying a suitable buyer for your property.

Before endorsing the listing agreement, it is important that you thoroughly review and comprehend its contents.

Responsibilities to Seller:

Under the listing agreement, our firm and its agents commit to:

  1. Promote your best interests.
  2. Maintain loyalty to you.
  3. Adhere to your lawful instructions.
  4. Disclose all material facts capable of influencing your decisions.
  5. Demonstrate reasonable skill, care, and diligence.
  6. Provide a transparent account of all monies handled on your behalf.

Upon execution of the listing agreement, our firm and its agents are bound by confidentiality requirements. No confidential information about you will be shared with prospective buyers or their agents without your explicit permission. We strongly advise refraining from disclosing sensitive information to the listing agent until the listing agreement is officially signed.

Services and Compensation:

In pursuit of facilitating the sale of your property, our firm and its agents extend an array of services, including:

  1. Assisting in determining the optimal pricing for your property.
  2. Implementing comprehensive advertising and marketing strategies.
  3. Furnishing all necessary property disclosure forms for your completion.
  4. Negotiating on your behalf to secure the best possible price and terms.
  5. Reviewing all written offers in collaboration with you.
  6. Actively promoting your interests throughout the sales process.

For the service of representing you and facilitating the sale of your property, a sales commission fee will be applicable. The listing agreement explicitly specifies the amount or method for determining the commission or fee and outlines whether you authorize our firm to share this commission with agents representing the buyer.

We encourage you to engage in this process with confidence, secure in the knowledge that our dedicated team is committed to ensuring a smooth and successful real estate transaction.

 

Buyers Agent

Buyers Agent

When engaging the services of our real estate firm and its agents as your representatives, certain responsibilities are upheld to ensure your interests are paramount. Our commitment to you includes:

  1. Advocacy of Your Best Interests: Our commitment is to champion your best interests throughout the real estate transaction.

  2. Unwavering Loyalty: We pledge undivided loyalty to you, ensuring that your needs and preferences guide our actions.

  3. Adherence to Legal Instructions: Your lawful instructions are followed, providing you with a seamless and compliant experience.

  4. Transparent Disclosure: We are committed to furnishing you with all pertinent information that could impact your decision-making process.

  5. Exemplary Skill and Diligence: Employing reasonable skill, care, and diligence, we navigate the complexities of the real estate process on your behalf.

  6. Accurate Financial Accountability: Every monetary transaction on your behalf is meticulously accounted for, fostering trust and transparency.

Upon your agreement, for our firm and agents to act as your buyer's agent, confidentiality is maintained. We do not disclose any confidential information about you to sellers or their agents without your explicit consent. It is advisable to refrain from sharing information with your agent that you would not wish sellers to be privy to until a formal agreement is established.

Unwritten Agreements:

To ensure clarity in our relationship and the scope of services provided, it is recommended to have a written agreement. While some firms may provide representation without a written agreement initially, making an offer on a property requires a formal agency agreement. Failure to sign it relinquishes our ability to represent you, and confidentiality is no longer guaranteed. In the event you proceed with another agent from a different firm, the initial agent may seek compensation from that firm.

Before signing any agency agreement, it is imperative to thoroughly read and comprehend its terms.

Services and Compensation:

Whether through a formal written agreement or an informal arrangement, our buyer's agents are committed to providing a range of services, including property search assistance, financing arrangement, and comprehensive property information. Compensation for our services can take various forms, such as direct payment from you, seeking compensation from the seller or listing agent, or a combination thereof. Before making an offer, ensure that the compensation terms are clearly outlined in a buyer agency agreement, and take the time to understand these provisions fully.

 

Dual Agent

Dual Agent

In certain scenarios, you may opt to have an agent or firm represent both you and the seller simultaneously, creating a "dual agency relationship." This typically arises when your interest is directed towards a property listed by your buyer's agent or the agent's firm. If this situation arises and you haven't previously consented to a dual agency relationship in your buyer agency agreement (whether written or oral), your buyer's agent will request you to sign a separate agreement, granting permission to act as an agent for both you and the seller.

Navigating the interests of both the buyer and seller as a dual agent can pose challenges. However, it is essential for a dual agent to treat both parties impartially and equitably. Despite owing both parties the same duties, buyers and sellers have the option to restrict dual agents from disclosing specific confidential information to the opposing party.

If you opt for the "dual agency" route, it's crucial to recognize that the loyalty of a dual agent is divided between parties with potentially conflicting interests. Therefore, establishing a clear understanding of your relationship with the dual agent and the specific role the agent will play in the transaction is paramount. This clarity is best achieved by formalizing the agreement in writing at the earliest possible stage.

Designated Agency

Designated Agency

Certain firms extend a variation of the dual agency known as "designated agency," wherein one agent within the firm represents the seller, and a separate agent represents the buyer. In instances where this option is offered, it aims to afford each "designated agent" the opportunity to more comprehensively advocate for the interests of their respective parties.

A spacious colonial house with a manicured lawn and mature trees.

Seller’s Agent Working with a Buyer

Engaging with a Real Estate Agent:

In the event that the real estate agent or firm you contact does not offer buyer agency services, or if you choose not to have them act as your buyer agent, collaboration is still possible. However, it's important to note that in this scenario, they will function as the seller's agent or subagent. While they can assist you in finding and purchasing a property, providing services akin to those of a buyer's agent, it's essential to recognize that their primary allegiance lies with the seller.

Despite acting as the seller's agent, they are obligated to treat you fairly and disclose any "material facts" about properties, such as structural issues. However, their ultimate goal is to secure the best possible prices and terms for the seller. Additionally, a seller's agent is obliged to share any information about you, including personal, financial, or confidential details, that could benefit the seller in the property sale.

Before divulging any information, agents must provide written disclosure if they are representing the seller. Until you confirm that an agent is not a seller's agent, exercise caution in sharing details that you may not wish the seller to be privy to.

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